What Happened

In 2025, the City of Attleboro, Massachusetts was struck by a ransomware attack that took both city government and police department systems offline. The attack disrupted critical municipal operations and forced employees across departments to revert to manual, paper-based processes.

Impact on City Operations

  • Police systems offline: Officers were unable to access digital records, dispatch systems, and communication tools
  • City services disrupted: Permit applications, payments, and administrative functions were unavailable
  • Manual operations: Staff were forced to use paper forms and manual record-keeping, drastically slowing service delivery
  • Citizen impact: Residents experienced delays in every interaction with city government

A Pattern of Vulnerability

Attleboro's attack followed a familiar pattern seen across local governments nationwide: insufficient cybersecurity investment, inadequate monitoring, and a reliance on systems that were not hardened against modern threats. When basic infrastructure security controls are missing, a single successful attack can paralyze an entire municipal government.

What This Means for Your Community

When a city's systems go down, it's not just an IT problem — it's a public safety issue. Police can't access critical records. Citizens can't access services. The cost of recovery, combined with the operational disruption, falls squarely on taxpayers.